What are my work hours?

I generally print and ship Monday – Friday.  Typically first thing each workday morning I look for printing approvals and start printing.  I process and ship the vinyl and respond to emails through the afternoon.  I generally send proofs in the late afternoon or evening.   Please know that [email protected] is my official communication method.  … Read more

Shipping Rates

Our basic shipping rates: USA and Canada Almost all items (including ALL decals) ship for $6.75 flat rate.   Inside the USA (lower 48 states) Express Shipping We offer USPS Express shipping.  This typically cuts shipping times down to 1-2 days, but they don’t guarantee this, and so neither can we.  This option is only valid … Read more

Privacy Policy

Privacy Policy This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a … Read more

We recommend PayPal for international orders

    We recommend you check out with PayPal on international orders.  You don’t need a PayPal account, and you can pay with a credit card.  To weed out fraud, all credit card companies check billing and shipping addresses.  PayPal is much better with overseas addresses than our USA based credit card processor. Using PayPal won’t … Read more

The tracking page said it would be here already!

A very long USPS delivery timeIt is not common, but it does happen that the post office takes an unusually long time to deliver a package.  I don’t know what issue the post office experienced, but in this last week I have had about six customers ask where their package is.  This is one of … Read more

I never saw or approved a proof, and now I see a shipping notice

    If you like the proof we emailed, please reply to the email with “I approve printing”.  Otherwise, please reply with requested changes.   Please be aware that while I greatly prefer folks to approve the proofs for personalization, color, and size before I print, if I send a proof to you and hear … Read more

Viking baby helmet design application example

    The Viking baby helmet design is a little more complex to install than many other of our decals.  Some fantastic customers did a step by step photo blog on how they applied the decals to their son’s cranial band in exchange for the first set of Viking helmet decals I created. Hunter in … Read more

What is your return policy

The credit card company requires that I state an exact refund period.  So for them, requests on orders eligible for refunds will be refunded for sure if made within 10 days. I will refund orders if you email me to cancel before your order ships.  Please do not cancel on social media, we don’t spend … Read more