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Internationally shipment information and tracking
This entry was posted on July 12, 2014.
We ship internationally every day but we no longer use the international postal system. The long shipping time and many lost packages has convinced us to move away from the international postal system. There does not seem to be one best shipping option for all countries.
At the moment we recommend using ComGateway.com. However! If you know of a better alternative to your location, please tell me so I can share it with everyone!
To use Comgateway register with them and use the USA shipping address at checkout. They notify you when the package arrives at their location, and you decide how fast it should get to you.
Then they deliver in your country with DHL/FEDEX. YOU RELIABLY GET YOUR PACKAGE IN 1-2 WEEKS.
On the Comgateway rate table they charge a base price for 0.5Kg. All of my decals fit into the base rate. Their facility is only a few miles from me so packages get from me to them in 1-2 days.
On the BlingYourBand.com checkout page, choose SHIP TO A DIFFERENT ADDRESS, and use the USA address given by ComGateway.com. It may be a little different than my example.
Last, do not waste your money on the 1-2 Day Express shipping option. I am very close to the ComGateway.com facility and it won't be worth the money to you.
*** Update January 2018 ***
The USPS international shipping system has changed. Packages have a completely different shipping label and a very different shipping process.
OLD SYSTEM - package was scanned into the postal system at my post office. Package traveled to some USA airport and then off to your country. Package had customs form printed on it.
NEW SYSTEM - package travels to a local postal processing facility. Notice the new label does not have a tracking number barcode? That means the Post office will not acknowledge receipt of the package and the tracking number will not become "live" until the package reaches this new processing facility.
This will be at least several business days after I ship the package!
The processing facility will apply the barcode and then send the package on its way.
The website to track international shipments has changed! Please click here to track your packages!
This new system is just a few days old as of this writing (Jan 25 2018), and I will update this post as I learn how it goes.
International shipping times are as difficult to guess as winning lottery numbers. Shipments to Canada can easily be four days, or two weeks. I have seen it take three weeks to Canada.
All international shipments go via USPS. Some people wonder why we don't use Fedex or UPS for international shipments. We find that very few people want to spend $50-$80 on shipping charges when the postal system works, albeit a little slower.
Packages pass through the customs of your country and then will then be delivered by your local post office. Tracking information almost always stops when the package leaves the USA. A package may appear "stuck" at a transient point but it is not stuck, it simply is not being scanned by the USPS anymore.
I won't know a package didn't arrive unless you tell me.
Some countries have import duties that may apply. We won't worn folks subject to them because we don't know the tax responsibilities of your specific country.