Internationally shipment information and tracking
If at all possible we recommend you use a USA delivery address - maybe a friend or family. Some destinations seem more reliable than others but no international destination is certain to be fast and reliable.
By default we ship world wide via USPS due to the low cost.
Please note that we do not refund international orders for long shipping times. If you would like to use a more reliable and faster international shipping solution (that is more expensive) then we recommend ComeGateway.
You register with them, they provide you a USA shipping address, and then they move the package to your country and then deliver to your international address.
ComGateway will provide you a USA shipping address
With USPS, packages seem to be arriving at your customs in 7-10 days. International USPS tracking stops at some point after the package leaves the USA. I will never know if your package was or was not delivered, international tracking does not extend to your door.
If you know that you live in an area where you can't generally get USPS international mail, you should arrange an alternative like ComGateway.
If you need to use ComGateway.com:
On the Bling Your Band website, choose to ship to a different address
Register with them and use the USA shipping address they provide as you checkout. They notify you when the package arrives at their location, and you decide how fast it should get to you.
*** Do not use the "Buy for me" service of ComGateway. Just use their USA shipping address when you checkout on BlingYourBand.com. Please please please don't! The proofs for the order will not go to your email address!
We will not take responsibility if you use their "Buy it for me" service, you don't get the proofs, and then you don't like the results.
Then they deliver in your country with DHL/FEDEX. YOU RELIABLY GET YOUR PACKAGE IN 1-2 WEEKS.
On the Comgateway rate table they charge a base price for 0.5Kg. All of my decals fit into the base rate. Their facility is only a few miles from me so packages get from me to them in 1-2 days.
On the BlingYourBand.com checkout page, choose SHIP TO A DIFFERENT ADDRESS, and use the USA address given by ComGateway.com. It may be a little different than my example.
Last, do not waste your money on the 1-2 Day Express shipping option. I am very close to the ComGateway.com facility and it won't be worth the money to you.
Shipment to Canada tracking information
International Shipping time
International shipping times are as difficult to guess as winning lottery numbers. Shipments to Canada can easily be four days, or two weeks. Here is a recent example of a shipment to Canada.
The customer ordered on July 24 and we shipped on July 27. It reached Vancouver Canada on July 31.
On September 5th, 36 days later, the customer emailed to say he just received the package and due to the long shipping time, he would like a refund.
We had to say no, which was a disappointment to the customer.
We do not want anyone to be surprised by our policy. Most shipments to Canada take less than two weeks. But some take longer. International shipping time can't be predicted.
We do not refund for long international shipping times. International shipping time is an act of God and out of our control. We do not want anyone to be surprised by this, and then post bad things about us to mommy groups.
All international shipments go via USPS. Some people wonder why we don't use Fedex or UPS for international shipments. We find that very few people want to spend $50-$80 on shipping charges when the postal system usually works, albeit a little slower.
This order spent 36 days INSIDE CANADA before being delivered. We do not know why.
Our stated policy is we do not refund international orders for long shipping times.