I generally print and ship Monday – Friday. Typically first thing each workday morning I look for printing approvals and start printing. I process and ship the vinyl and respond to emails through the afternoon. I generally send proofs in the late afternoon or evening.
Please know that [email protected] is my official communication method. There are many social media platforms and I do not regularly check them or reliability get notified that there is a message waiting for me on them. I only hold myself responsible to read and react to email messages.
I generally do not work Friday afternoon, but pick back up at some point on Sunday to be prepared for printing first thing Monday morning.
Please keep in mind that I am one person. So while I generally always send a proof of your order within one business day, and print and ship within one business day of your approval, it may take one business day to respond to emails. Please do not post a negative review just because I don’t respond inside of a day or over a weekend.
It may take slightly longer to respond to custom artwork questions. Often I have to spend time researching possibilities before responding.
I generally do not work postal holidays, or work when schools are closed (and my kids are thus home), and occasionally take vacations.